- What loan products do you offer?
- Our loan products range from individual to group loans. They include: Business loans, Agricultural loans, Energy loans and School fees loans among others.
- How long does it take me to access a loan from you?
- Our loan processing speed relies on how fast you provide the necessary requirements. However, you will receive feedback from us within 2 days after submitting all the necessary requirements.
- How much do I have to pay back monthly?
- Your regular monthly repayment/Installment depends on the approved loan period and loan amount (The longer the loan period, the less the loan Installment).
- How often am I required to pay back?
- Monthly or Quarterly. The choice is yours.
- How much loan amount can you give me?
- Our loan amounts range from Shs. 500,000 to 150 Million depending on the capacity of the borrower.
- What securities do you require for the loans?
- Depending on the loan amount, securities can range from chattels to tangible assets like land titles, car logbooks, etc..
- Can I get an Energy loan when I am serving another loan?
- That is possible. It can be considered as a top up or special loan. Find out about Energy Loans here »
- What are the requirements for opening a Savings account?
- A valid identity card (Passport, Driving permit, Voter’s card, LC card, Employee ID, etc), account opening balance. For companies, the following are required: A certificate of incorporation, Memorandum and articles of association, resolution from directors and secretaries/ Company form 7.
- N:B: Passport photographs are taken at the branch for free.
- From how many points can the ATM service be accessed using the FINCA Access card?
- Over 200 ATMs countrywide on the Interswitch network
- Which member institutions are on the Interswitch network?
- There are 13 members namely; FINCA, DFCU, UBA, Guaranty Trust, Finance Trust, Orient, Cairo Intl Bank, Opportunity, Post Bank, Imperial, Centenary and CBA.
- What is the closing time for access on this service?
- There is 24 hours and 7 days a week (24/7) unlimited access to the service.
- Can I deposit cash on the ATM?
- The ATM is only a cash- out facility.
- What other services can I access on the ATM?
- Account balance Inquiry, and Mini statement of an Account.